PVWW welcomes writers of all genres, backgrounds, races, colors, national or ethnic origins, ages, religions, disabilities, sexual orientations, gender identities and expressions, and veteran statuses. We prohibit all discrimination against and harassment of any instructor or student on the basis of any of the above.
For those applying to teach at PVWW, we do not discriminate based on race, color, national or ethnic origins, age, religion, disability, sexual orientation, gender identity or expression, and/or veteran status. For more information on applying to teach at PVWW, see our application and criteria.
Refund and Customer Satisfaction Policy
One-Day Craft Classes: We offer full refunds on any class up to 3 days (72 hours) before the date of the class. If you need to withdraw from the class after this, we cannot guarantee a refund although we may be able to accommodate you if we can fill your spot in the class.
Multi-Week Workshops: We offer full refunds on all multi-week workshops up until 7 days before the first class. If you need to withdraw from the workshop after this, we cannot guarantee a refund, although we may be able to accommodate you if we can fill your spot. If you must withdraw from the class after it has begun, we do not offer any refunds or exceptions.
Class Cancellation Policies
One-Day Craft Classes: If a one-day craft class is canceled or rescheduled due to circumstances outside our control (ie. weather, instructor illness, building emergency, etc.) all enrolled participants will have the option of either receiving a full refund or putting their credit toward another PVWW one-day craft class.
Multi-Week Workshops: If circumstances outside our control (i.e. weather, instructor illness, building emergency, etc.) require that a particular day (or days) in a multi-week workshop be canceled, PVWW and the instructor will make sure that the missed class is rescheduled at a time that works best for as many participants as possible. We are unable to offer any type of refund to those who cannot attend the rescheduled classes.
Policy If A Scheduled Class Doesn't Run
One-Day Craft Class: If a one-day craft class fails to enroll at least four participants, the class will not go forward. It may be pushed back and rescheduled for a later date, or canceled completely. Regardless, all those who have already paid for the class will have a choice of receiving either a full refund or full credit toward another one-day craft class.
Multi-Week Workshops: If a multi-week workshop fails to enroll at least five participants, the workshop will not go forward. It may be pushed back and rescheduled for a later date, or canceled completely. Regardless, all those who have already paid for the workshop will have a choice of receiving either a full refund or applying their payment toward another multi-week workshop.
Policies Regarding In-Class Disputes and Problems
If any disputes, problems, offensive content, or issues arise within the workshop or class setting, our goal is to resolve tensions in as professional and helpful a manner as possible. As writers tackling often-difficult subjects, we cannot fully control some of the topics that may be discussed. However, we aim to establish a safe and open space for communication and discussion of any issue that may arise. If you do not feel safe discussing an issue in the group, please reach out to your instructor.
Any individual who behaves in a loud, unruly, and/or disrespectful manner to any student(s) and/or instructor(s) will be asked to leave and will not be entitled to a refund.
"Can't say enough about PVWW, Joy, and her amazing team of teachers! Writing is very much about the ability to sit in your seat for hours and put pen to paper, but coming to PVWW has helped me build a community around my writing, breathe new life into my efforts, and get out of my own head a bit. And beyond that, I've learned lots of practical, nuts-and-bolts techniques that have vastly improved my work." - Emily Everett, Editor at The Common